Yes, you can add up to 20 Call Dispositions.

NOTE: Only managers with admin rights can add Call Dispositions.

To add the Call Dispositions:

1. Click on the Administration tab in the menu bar and navigate to the Basic tab. If you do not see this tab, please contact ConnectLeader Support at support@connectleader.com or 603-952-2505.

2. Expand the Call Dispositions section.

3. Call Dispositions for all the products that you have a license for will be displayed.

4. Click on the + Call Disposition button under the product for which you want to add a disposition.

5. This will pop up a window, where you can fill the disposition details.

6. Click Save to add a new disposition, which will be listed in the Call Disposition window > Call Result dropdown for selection.

Or email support@connectleader.com with the dispositions you would like to have.

Please contact ConnectLeader Support for any questions at support@connectleader.com or 603-952-2505.