In the Edit Cadence window, you can reorder the saved touches by following the steps below:

NOTE: The Touches in a Cadence can be reordered ONLY for the Cadences in a ‘New’ status. You cannot change the touch order for Active Cadences.

1. In the Cadences tab, click on the desired Cadence (in New status).

2. The Edit Cadence window will be displayed.

3. Click on the specific touch and Drag & Drop it to place it in the appropriate order.

4. Click Save or Save & Close to save the changes and close the Edit Cadence window.

IMPORTANT NOTE: A Reply Email touch will follow the original email sent (New Email touch). If you try to move the Reply Email before the Email, a notification message will be displayed as shown below:

When clicking OK, the Reply Email will be converted to ‘New Email’, as shown below:

Please contact ConnectLeader Support for any questions at support@connectleader.com or 603-952-2505.